To ensure a smooth and safe experience for our customers, we ask that you follow the guidelines outlined below when purchasing from or interacting with Medieval Knife LLC.
1. Age Restriction
All customers must be at least 18 years of age to purchase knives, swords, or any other bladed items. By placing an order, you confirm that you meet this legal requirement.
2. Compliance with Local Laws
It is your responsibility to know and comply with your local, state, and country laws regarding the ownership, import, and use of knives, swords, and other bladed weapons. Medieval Knife LLC is not responsible for any legal issues that may arise from the purchase or possession of our products.
3. Proper Use
Our products are crafted for collectors, reenactors, and enthusiasts. They are not intended for unlawful activities or misuse. Always handle our blades responsibly, keeping safety in mind.
4. Shipping Restrictions
Certain countries or regions may have restrictions on the shipment of bladed items. Please ensure that your location permits the import of knives or swords. If we are unable to ship to your area, you will be notified promptly and offered alternative options.
5. Return Policy
All returns must be initiated within 30 days of receipt and the item must be in its original condition. Custom orders are non-refundable unless there is a manufacturing defect. Customers are responsible for return shipping costs unless the return is due to an error on our part.
6. Custom Orders
Custom orders are final once approved and may not be modified or canceled after the crafting process begins. We will work with you closely to ensure you are fully satisfied with the design before production starts.
7. Care Instructions
You are responsible for maintaining your blade in good condition. Please follow the care instructions provided with your purchase to preserve the integrity and appearance of the product. Failure to properly care for your item may void the warranty.
8. Warranty Coverage
We offer a limited lifetime warranty against defects in craftsmanship and materials. This warranty does not cover damage caused by misuse, neglect, or improper care. If a defect is found, please contact us immediately for a repair or replacement.
9. Safety Disclaimer
Medieval Knife LLC assumes no liability for injury, damage, or loss incurred by the use or misuse of our products. Always use proper safety precautions when handling or displaying bladed weapons.
10. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the ordering process will be used solely for order fulfillment and communication purposes. We do not share or sell your information to third parties.